Silly Information About Us
At CCI, we believe our greatest strength is our staff. We are a small company dedicated to personal service.
To help you get to know us, here's some important background
information on our key personnel.
- Bryce Pringle: Bryce claims to have left public accounting and business
management to help found CCI in order to find a job that doesn't require a tie. We think Bryce's greatest strength is his ability to look at
things from the client's perspective. (Plus, in keeping with our high EEO standards, he fulfills our need for a Kansas native on staff.)
- Brad Hartman: Brad hails from Minnesota originally and left the field of broadcasting to begin
CCI. We like the promotional and marketing ideas he brings our clients. (Brad has become an expert on the backroad diners in Nebraska while
installing Internet services the last few years.)
- Mike Elliot:
Mike is our Linux server guy and can
"grep" with the best of-em. In his spare
time, Mike engineers Nebraska Huskers sports radio broadcasts! (Several companies
have competed for his lucrative cellular phone contract.)
- Andy Dinges: Andy is our Director of Subscriber Support Services.
It's his job to work with our support staff and help them help the
subscribers. It also means he needs to know how to network an Apple IIe to a Windows 3.1 machine.
- Tim Dinges: The story goes that Tim is the twin brother of Andy (see above).
It has become evident, however, that they are actually clones and nearly interchangeable in every
way except that Tim is better than Andy at "Guitar
Hero".
- Melissa Chambers: Melissa is another of the friendly voices heard at our
Subscriber Support desk. Melissa is known for her
patience with customers and once waited over an hour while
a customer took a nap!
- Fran Philips: Fran is the steady "rock" of the Help Desk.
She's always there and ready to help. Plus, she sends the prettiest emails you'd ever hope to see.
- Brian Shenkle:
Brian regularly handles the strangest calls that the Help
Desk receives and recently coached a frustrated customer
on installing a new flapper valve in his toilet.
- Annette Beason: Annette
left the wonderful world of "food service" in
2007 to join us after working part-time for several
months. The ever- resourceful Nettie has solved
customer connection problems that none of us even knew
existed!
- Chad Eriksen: Our
webmaster and resident gymnast, can supposedly operate
Photoshop and Dreamweaver from the still rings or while
astride one of his two motorcycles.
- Mari Malone: Mari
saw the light in 2008 and joined our team after having
learned the trade working for one of the "big
boys". She claims to have been the one
that discovered that all customer problems could not be
solved in the 15 minutes that were allowed by her
ex-employer!
- Matt Terry: Matt
is the only member of our group that has taken Help Desk
calls while in Germany. He prides himself on
"keeping on the move" and currently resides and
works in California!
- Matt Lodestein:
Let Community Connections go to work for you!
|
|
| Thursday, September 02, 2010 |
 |
|
