ISP Development, Operation & Management

Community Connections offers all of the expertise and experience necessary to develop, configure and operate your ISP including subscriber support, technical maintenance, marketing concepts and more.  Over the last 10 years, CCI has assisted several local telephone companies in taking their ISP operations in-house.
  • Turn-Key ISP System Development:  We specialize in the technical and marketing planning necessary to get your ISP system running smoothly. From the necessary telecommunications connections, hardware and software configuration to web site development and more ... we can put it all together for you.  We provide 24 X 7 monitoring of your equipment and networks on an ongoing basis and we are generally aware of network problems before you are!  Although we work on all kinds of equipment, we specialize in configuration and management of Linux servers, CISCO routers and switches, DHCPatriot DHCP servers and 3-Com dial-up platforms.  We regularly deal with backbone providers, equipment manufacturers and resellers and their technical support operations, usually based in a foreign country!


  • Subscriber Support Services:  Nothing is more important to your ISP subscribers than the quality of support services offered.   Our goal at the Help Desk is to provide 24 X 7 techincal support that surpasses your customer's expectations.  Our Help Desk technicians are trained to focus on solving your customer's problems -- whatever they may be.  We do not measure productivity at the Help Desk by the number of calls handled but rather by the number of problems solved.  Our people pride themselves in preventing "truck-rolls".


  • Clients:  Click here to see a list of our ISP clients.


Let Community Connections operate a profitable ISP for you!

 
Thursday, July 20, 2017
  Community Connections Inc. © 2017